Delivery and Return Policy

Delivery and Return Policy

Kuwait Pleasure herein lays down its delivery and return policies. Each and every one visiting our store must go through these policies. In cases like delivering orders, returning products and processing payments, these policies would be crucial for our customers to know and understand:

Our Delivery Timespan is 5 to 10 days

We ship out orders to Kuwait as well as throughout the United Arab Emirates. Our time span for delivering orders is a minimum of 5 to 10 working days. Apart from assuring complete confidentiality in our transactions, we also package orders discreetly.

All overseas payments are accepted through Debit/Credit card, PayPal and BankWare.

We Update your Shipment Details

Whether it’s your mobile number, postal address, pin code or order details, you can update anything and everything. The processing of the order will be done after your postal address and payment receipt are verified.

For ordering, you can give us a call on +971 42463264 and request for order. You can even send us an email at sales@kuwaitpleasure.com  

If you want to avoid calling, you can order directly from the store.

Let us Know for any Wrong Product Before 48 hours

We give our customers a minimum time of 48 hours to report about any product wrongly sent. Failing to let us know within this timespan will lead to cancellation of order.

No Refund but Replacement will be Done for Wrong Product

If we send any wrong product, we will definitely take up a return request. However, the order amount will be non-refundable.

Damage Caused by the user not Acceptable

For cases in regard to order return, we would not accept any product to be damaged by the customer. If our shipped product is reached undamaged to the customer, we will not accept any return request.